Frequently Asked Questions
What is this system about?
This app was designed with the ultimate goal of becoming the best friend of every person who goes to work, study, or just live in another country. Inside this, you will see how small everyday things that have made it difficult for you, thanks to your new friend, they do not exist: it enables all of us who do not live in our country and "emigrate" for some years to feel comfortable from the very first month in our new environment. Thoughts like "where will I pay my bills," "where will I translate various forms in order to send them to the tax office in my country?" "Plumber, WHERE CAN I FIND ONE" and so many other daily, small but tedious things will not worry you, because you just have your best friend next to you.
How do I pay you for my own bills?
Through an algorithm we have created, we can automatically and in a short time pay all your bills. To do so, you must send the entire account to the special payment account.
What do I need to get registered?
You should have the following accounts near you:
- The accounts relating to the apartment and there are in the name of the owner, in other words the printed version of the accounts or the numbers given to you by the owner of the apartment. If you have the hard copy, usually the customer number is on top and right. This is the number we need.
- The accounts which are in your own name, in other words the Internet, your phone, the security company, the cleaning company, etc. The customer number refers to the contract you signed with them.
You have to know the exact address of your apartment (city, street, number, floor, apartment, zip code) and your mobile phone.
It would be better if you gave us an e-mail and a phone number of a man of yours with whom we can communicate in case we do not find you.
What kind of information I must enter for my bills
The customer number from each company and the exact address of the apartment where the accounts are mentioned (city, street, number, floor, apartment, zip code)
Do I get monthly notifications?
Until the 20th of each month all accounts are issued. In our turn, we will immediately send you an informative e-mail detailing all the accounts you have to pay. In this newsletter, you can see the consumptions you have made, as well as the cost of these.
All service providers give you a unique number, the so-called customer number.
When you rent an apartment, the apartment owner will give you those numbers which correspond to the apartment you are staying. By giving us these numbers, we have the opportunity to get information from each company and then let you know.